Chata's Retail Training Seminars have been designed to empower
staff with the knowledge to increase sales.
These seminars are specifically aimed at all staff members dealing
with customers, display managers, fashion & style consultants,
head office buyers and merchandisers.
Chata's seminars are practical, easy to follow and the results are of long-term benefits to the company, its employees and customers.
The Benefits
- Multi-selling skills
- Enhanced performance which boosts sales and profits
- Better understanding of customers needs
- Self confidence to function at optimum level
- Increased motivation and productivity
- Improved self-appearance
The Options
- 1-day: Silver Level
The 1-day seminar is best suited for staff members that require general knowledge.
- 3-day: Gold level
The 3-day seminar is best suited for staff members who will assist customers with purchases and increased sales, but do not conduct the actual analysis / consultation.
- 5-day: Diamond level
The 5-day seminar is best suited for senior store staff, head office, visual display managers and style consultants who will be conducting customer consultations / evaluations, wardrobe building solutions, in-store workshops, promotions, etc.
Assessments will be made on an individual basis, and will include exams, projects and store visits. Seminars are approximately 70% practical and 30% theory - delegates will conduct individual consultations and other related activities, depending on the length of seminar.
To qualify for a Chata Romano Image Certificate delegates are required to:
Letters
A small selection from the thousands of letters Chata has received:
Your seminar has given me the confidence to approach all customers and share my knowledge with them. I am now equipped to do multi-selling.
Allison Petersen - Woolworths
The passion in you allows access to your participants, which is an excellent skill. I feel empowered to do the same for my customer, thank you.
Catherine James - Truworths
Chata is an excellent lecturer with a wonderful personality that is not easily found. She has taught me to pay more attention to my customer. Thank you Chata, for everything!
Megan Adonis – Milady's
Now I can sell, sell, sell and make money for Century City, our new store.
Eunice Jacobs - Woolworths
The manner in which Chata conducted the seminar was excellent, I was not bored or tired for a moment. The course contents was practical and easy to understand. I have learnt a lot and am, therefore, confident I can sell a lot.
Patricia Carls - Stuttafords
A mine of information!
Paula Bongers - Foschini
Newfound knowledge and skills. Better understanding of customers needs. More self-confidence in advising customers.
Ulrike Wroe-Street - Edgars
It's an experience I'll never forget. I have gained so much knowledge, now it's my job to make others feel better about themselves too!
Raqual Goodman - Woolworths
I'm flabbergasted as to the wealth of knowledge I've gained in just 5 days. Your practical course has made me properly equipped for my customer, your enthusiasm has filled me with equal enthusiasm.
Natalie Dickson - Woolworths
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